1 Introduction
jilli30 ("jilli30," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access or use the jilli30 platform available at jilli30.net and any associated services (collectively, the "Platform").
This Privacy Policy describes how jilli30 collects, uses, discloses, stores, and protects your personal information in connection with your use of the Platform. It also explains your rights under the Republic Act No. 10173, known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and how you may exercise those rights.
By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the Platform.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
2 Data Controller
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jilli30 acts as the data controller in respect of personal data collected through the Platform. As data controller, jilli30 determines the purposes and means of processing your personal data.
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 14 of this Policy.
3 Data We Collect
jilli30 collects personal data from you in the following categories, depending on how you interact with the Platform:
3.1 Registration & Identity Data
- Full legal name as it appears on your government-issued identification.
- Date of birth (to verify you are 21 years of age or older).
- Email address and mobile phone number.
- Username and encrypted password.
- Residential address, city, and province (e.g., Manila, Cebu, Davao, Quezon City, Makati).
3.2 Verification (KYC) Data
- Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, UMID).
- Proof of address documentation.
- Source-of-funds documentation where required by anti-money laundering regulations.
- Selfie or liveness verification images where required.
3.3 Financial & Transaction Data
- GCash account reference, Maya account reference, bank account details, or debit card details used for deposits and withdrawals.
- Transaction history, including deposit amounts, withdrawal amounts, and timestamps.
- Wagering history and game activity records.
3.4 Technical & Usage Data
- IP address and approximate geolocation data.
- Device type, operating system, and browser information.
- Session duration, pages visited, and features used on the Platform.
- Cookie identifiers and similar tracking technologies (see Section 7).
3.5 Communications Data
- Records of your communications with jilli30 customer support, including live chat transcripts and email correspondence.
- Feedback, survey responses, and promotional opt-in preferences.
4 How We Use Your Data
jilli30 uses your personal data for the following purposes:
- Account Management: To create, maintain, and administer your jilli30 account, including processing your jilli30 Login and managing your account settings.
- Identity Verification: To verify your age (21+), identity, and eligibility to use the Platform in compliance with Philippine law and PAGCOR requirements.
- Payment Processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card, and to maintain accurate financial records.
- Legal & Regulatory Compliance: To comply with anti-money laundering (AML) obligations, PAGCOR reporting requirements, and other applicable Philippine laws and regulations.
- Responsible Gaming: To monitor gameplay patterns, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
- Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
- Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the Platform.
- Marketing Communications: To send you promotional offers, bonus notifications, and news about jilli30, where you have opted in to receive such communications. You may opt out at any time.
5 Legal Basis for Processing
jilli30 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
- Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions), including operating your account, processing payments, and providing gaming services.
- Legal Obligation: Processing is necessary to comply with applicable Philippine laws, including AML regulations, PAGCOR licensing conditions, and the Data Privacy Act itself.
- Legitimate Interests: Processing is necessary for jilli30's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights.
- Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
6 Data Sharing & Disclosure
jilli30 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
- Payment Processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions.
- Game Providers: Third-party game studios and live casino operators whose games are available on the jilli30 platform, to the extent necessary to deliver game services.
- KYC & Fraud Prevention Providers: Identity verification and fraud detection service providers who assist jilli30 in meeting its regulatory obligations.
- Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or regulatory directive.
- IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on jilli30's behalf under strict data processing agreements.
- Legal & Professional Advisors: Lawyers, auditors, and other professional advisors where necessary to protect jilli30's legal rights or comply with legal proceedings.
All third parties with whom jilli30 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
7 Cookies & Tracking Technologies
jilli30 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit jilli30.net.
We use the following categories of cookies:
- Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in during your jilli30 session. These cannot be disabled.
- Functional Cookies: Remember your preferences, such as language settings and display options, to personalize your experience on jilli30.
- Analytics Cookies: Help us understand how players use the Platform — which pages are visited most, how long sessions last, and where errors occur — so we can improve jilli30's performance.
- Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and activity on the Platform, where you have consented to receive marketing communications.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
8
Data Retention
jilli30 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:
- Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing conditions and AML record-keeping requirements.
- KYC & Verification Documents: Retained for a minimum of five (5) years from the date of verification, as required under the Anti-Money Laundering Act of the Philippines.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
- Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
- Marketing Preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.
- Technical & Usage Logs: Retained for up to twelve (12) months for security and fraud prevention purposes, after which they are anonymized or deleted.
When personal data is no longer required, jilli30 will securely delete or anonymize it in accordance with industry best practices and applicable Philippine law.
9 Data Security
jilli30 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:
- Transport Layer Security (TLS) encryption for all data transmitted between your device and jilli30's servers.
- Encryption of sensitive data at rest, including financial information and identity documents.
- Role-based access controls ensuring that only authorized jilli30 personnel can access personal data, and only to the extent required for their specific role.
- Regular security audits, vulnerability assessments, and penetration testing of the Platform.
- Multi-factor authentication requirements for administrative access to systems containing personal data.
- Incident response procedures to detect, contain, and report data breaches in accordance with the National Privacy Commission's breach notification requirements.
While jilli30 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your jilli30 Login credentials and for notifying us immediately if you suspect unauthorized access to your account.
10 Your Rights
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by jilli30:
- Right to be Informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
- Right of Access: You have the right to request a copy of the personal data jilli30 holds about you, along with information about how it is being used.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilli30's legal retention obligations.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. jilli30 will respond to all valid data subject requests within thirty (30) calendar days of receipt. We may need to verify your identity before processing your request.
11 Children's Privacy
The jilli30 Platform is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with Philippine law governing casino-style gambling. jilli30 does not knowingly collect personal data from individuals under the age of 21.
If jilli30 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child has registered on jilli30 without your knowledge, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.
12 International Data Transfers
jilli30 primarily stores and processes personal data within the Philippines. In some cases, personal data may be transferred to and processed in countries outside the Philippines — for example, where jilli30 uses cloud infrastructure or game providers whose servers are located abroad.
Where personal data is transferred outside the Philippines, jilli30 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. Such safeguards may include contractual clauses approved by the National Privacy Commission or equivalent data protection agreements with the receiving party.
By using the Platform and consenting to this Privacy Policy, you acknowledge and agree to the transfer of your personal data as described in this section.
13 Policy Updates
jilli30 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Policy periodically to stay informed about how jilli30 protects your personal data.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
14 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jilli30, please contact our Data Protection Officer through the following channel:
- Email: [email protected]
- General Support: [email protected]
- Live Chat: Available 24/7 via the chat widget on jilli30.net
- Response Time: We aim to respond to all privacy-related enquiries within 30 calendar days.
Our support team includes Filipino-speaking agents available to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all regions across the Philippines.
If you are not satisfied with jilli30's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.